This page explains how to delete your Twiikle account and what happens to your data when you do. Twiikle is operated by Twiikle, Inc., a Delaware C-Corporation.
You can request account deletion in two ways:
Both options follow the same data-handling policy described below.
The fastest way. Open the Twiikle app on your device and follow these steps:
Tap your profile tab at the bottom right, then tap the gear icon (⚙) in the top-right corner to open Settings.
Scroll to the very bottom of the Settings screen. Below the "About" section you will see the underlined Delete Account link. Tap it to enter the deletion flow.
Select one of the reasons: Privacy concerns, Not enough content, Found a better platform, Taking a break, Too many ads, or Other. If you choose "Other," you can add a short note.
You will see a summary of what happens to your profile, videos, comments, and balance, and the 90-day grace period.
If you signed up with email and password, enter your current password to confirm. If you signed in with Apple or Google, no password is required. Tap Delete My Account. You will be signed out immediately.
If you have already uninstalled the app or cannot sign in, email us and we will delete your account manually.
privacy@twiikle.com
Subject line: Account Deletion Request
Please include the following in your email so we can verify ownership and locate your account:
We may reply requesting additional verification (for example, a reply from the same email address the account is registered under). We will complete your deletion request within 30 days of successful verification, subject to the data-handling policy below.
If you want to delete specific data from your Twiikle account without closing the account itself, we support that too. This is separate from the full account deletion flows above.
These self-service deletions take effect immediately and follow the same 90-day storage retention policy described below.
To request deletion of specific data that cannot be removed in-app — for example, aggregated view history, saved products, individual likes or follows, or category-specific data — email us:
privacy@twiikle.com
Subject line: Partial Data Deletion Request
Include in your email:
We will complete verified partial deletion requests within 30 days. Your account, followers, videos, and balances remain fully active. You do not need to close your account to exercise this right.
This right is also available to residents of jurisdictions with data-subject rights (GDPR, CCPA/CPRA, and equivalent) — see our Privacy Policy §9 for the full list.
Twiikle uses a soft-delete + 90-day grace period model. This protects you against accidental deletion, covers affiliate commission settlement windows, and prevents evasion of safety enforcement.
| Category | Handling |
|---|---|
| Profile Name, biography, profile photo |
Permanently deleted on Day 90 |
| Content Videos, image posts, thumbnails, comments, likes, follows, product tags, reshares |
Permanently deleted on Day 90 (storage files included) |
| Registered affiliate links | Permanently deleted on Day 90 |
| Authentication record Email, password hash, Apple/Google OAuth linkage |
Permanently deleted on Day 90 |
| Event and interaction records Views, clicks, search queries, session timestamps |
Anonymized — your user ID is removed. The anonymized records are retained indefinitely for aggregate analytics. They cannot be traced back to you. |
| Transaction records Wiikle / Cash balance changes, payouts, refunds, 1099 tax filings |
Retained for up to 7 years as required by IRS and applicable financial regulations. |
| Fraud & safety records Ban decisions, abuse reports |
Retained as necessary to prevent re-abuse and to respond to law enforcement requests. |
| Records under legal hold Active litigation, subpoena, DMCA counter-notice window |
Retained until the legal obligation ends. |
Any Wiikle (utility credit) balance is forfeited when your account is deactivated and cannot be restored after Day 90. Any Cash (income) balance that has been paid out will remain in your Stripe Connect account under Stripe's own policies; balances below the payout threshold at the time of deletion may be forfeited. Please withdraw any Cash balance before requesting deletion if you wish to receive it.
Within the 90-day grace period, simply open the Twiikle app (or visit twiikle.com) and sign in with the same credentials. Your account is reactivated automatically — no support ticket is needed.
After Day 90, the account cannot be restored. You may sign up again with the same email, but the previous username, followers, videos, balances, and history will not be recovered.
For deletion requests or questions about this page:
Privacy contact: privacy@twiikle.com
General support: support@twiikle.com
Twiikle, Inc.
Delaware C-Corporation